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ReBounce Lab

Legal

Refund & Cancellation Policy

Last updated: October 20, 2026

1.Service Cancellation

Customers may request cancellation by contacting ReBounce Lab LLC by email or phone.

If work has already started or materials have been ordered, applicable charges must be discussed in accordance with the customer's approved service terms and applicable law.

2.Repair Estimates

Initial inquiries do not automatically obligate the customer to purchase a service. A repair estimate is provided after assessment, and no work proceeds until the customer approves it.

3.Refund Requests

Customers may contact us if they believe a service was incorrectly performed or if a billing issue occurred. We will review each request individually and respond with available options.

4.Completed Services

Refund eligibility for completed services depends on the circumstances, the work performed, the terms approved by the customer, and applicable law.

5.Replacement Parts

Returns or refunds involving installed or specially ordered parts are reviewed based on the part's condition, the agreed terms, and applicable legal requirements.

6.How to Request Assistance

To request a cancellation, refund review, or billing correction, contact us:

ReBounce Lab LLC
9913 Shelbyville Road
Louisville, KY 40223
info@rebouncelab.com
(248) 659-2722

[Business decision pending: any fixed refund window, restocking terms, or cancellation fees must be confirmed by ReBounce Lab LLC before publication.]