Privacy Policy

ReBounce Lab LLC ("ReBounce Lab," "we," "us") respects your privacy. This Privacy Policy explains how information is handled when you visit https://rebouncelab.com or contact us about sports equipment repair and maintenance services.

We collect information you choose to provide, including your name, email address, phone number, equipment type, equipment brand or model, service needs, and the details of your inquiry.

Like most websites, our hosting infrastructure may automatically record basic technical information such as IP address, browser type, and pages requested for security and operational purposes.

We use the information you provide to respond to inquiries, assess repair and maintenance requests, provide requested services, communicate with you about your equipment, and operate and improve our business and website.

When you submit the repair inquiry form, your message is sent through our website server to a third-party email delivery service and delivered to info@rebouncelab.com. We use this information only to review and respond to your request. Submitting the form does not create a service agreement.

This website does not use advertising cookies or third-party analytics tracking as part of its current build. Your browser or our hosting provider may use technically necessary storage to deliver the site. If we add analytics or additional cookies in the future, we will update this policy.

We do not sell your personal information. Information may be processed by legitimate technical and email service providers that help us host the website and deliver contact form messages. We may also disclose information when required by law or to protect our rights.

We use reasonable technical and organizational measures to protect information submitted through our website, including encrypted connections and server-side handling of form data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We keep inquiry information for as long as reasonably necessary to respond to you, provide requested services, maintain business records, and meet legal obligations. [Business decision pending: specific retention period to be confirmed by ReBounce Lab LLC before publication.]

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable law and our legitimate business record-keeping needs. Contact us using the details below.

Our website may link to third-party sites such as Google Maps. We do not control these sites and are not responsible for their privacy practices. Please review their policies directly.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.